Green Shield Online Services

Plan Member Online Services

Press Releases

BBD - Top 25 Best Small and Medium Employers in Canada

BBD is pleased to be named #14 among the Top 25 Best Small and Medium Employers in Canada, #3 in British Columbia. The study, now in its fourth year, is published in the Globe and Mail dated January 16, 2008.

BBD Press Release - Best Small & Medium Employers 2008

BBD Buzz Newsletter

BBD's newsletter for plan members and administrators provides information on issues affecting your group insurance plan and other topics of interest.

• BBD Buzz - Winter 2008 [930Kb]

Your Ministry of Health

Each province and territory has a Ministry of Health website that provides you with valuable information on important issues relating to healthcare. Using these websites can give you the information you need to stay healthy and informed.

Select a province to view: Alberta British Columbia Manitoba New Brunswick Newfoundland Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon

Quick Facts 2010

Click here for facts and figures on Canada's Employment Insurance and Pension Plans.

Drug Claim Research

Drug Claims Research Executive Summary
Green Shields Drug Claims Research Study provides information on drug plan usage and information on effectively managing rising drug plan costs.

FAQ

Your Plan Administrator/Employer will have any necessary forms or the forms may be downloaded from the Documents page on the Plan Administrator menu.

Claims for Life Insurance, AD&D, Short and Long Term Disability should be returned to your Plan Administrator. Claims for Extended Health and Dental can be sent directly to the Green Shield address on the yellow claim form. Please direct to the appropriate Department to avoid delaying your claims payment.

Faxed claims are NOT acceptable.

Your employer will provide you with an Employee Booklet, which details your coverage.

From your employer.

Claim forms for Short and Long Term benefits are available from your Plan Administrator.

Simply present this card to your Pharmacy when purchasing prescription drugs and the Pharmacy will bill the insurance company directly. You will be required to pay the Pharmacy any applicable annual deductible, dispensing fee deductible and/or co-payment.

If you purchase prescriptions without using your Direct Pay Drug Card, you will be reimbursed by submitting a paper claim directly to the insurance company.

See your Plan Administrator for a claim form.

See your Plan Administrator for a claim form. All claims must be submitted to within 12 months from the date the service was incurred.

Most Dental Offices will submit a standard Dental claim form to the insurance company on your behalf.

DENTAL: Yes. If the cost of any proposed dental treatment is expected to exceed $300.00, ask your Dentist to submit a pre-authorization before the treatment begins.

EXTENDED HEALTH: Pre-Authorization is also available for Extended Health items. As the required information will vary for many items, please contact the your insurance company for detailed information on specific claims.

Services billed over the Dental Fee Guide are the responsibility of the employee.

All Extended Health and Dental claims must be submitted to within 12 months from the date the service was incurred. For all other claims, please contact your Plan Administrator.

You are covered for EMERGENCY MEDICAL expenses when travelling. Reimbursement of all Eligible Benefits up to a maximum stated in the Schedule of Benefits will be made only if the services were required as a result of emergency illness or injuries which occurred while the covered person was vacationing or travelling for other than health reasons.

Please refer to your Employee Booklet for plan percentages, limitations and overall maximum.

Green Shield - World Access FAQ

Contact your Plan Administrator within 31 days of the change.

Complete a Change of Beneficiary form – available from this website or your Plan Administrator.

You may be covered under both plans or you may elect to waive these benefits as follows: for the employee and his or her eligible dependents, or for his or her eligible dependents only.

If the waiver is elected at the time of initial enrollment, you should complete and sign the Partial Waiver section of the Group Insurance Enrolment form.

If the waiver is elected after your plan is started, complete and sign the Request for Partial Waiver form which is available from your Plan Administrator. Co-ordination of Benefits To claim under two different group coverages:

When you or your spouse have coverage with under two plans,

• the original claim goes to your employer’s plan
• then a copy of the claim and insurance statement goes to your spouses’ group plan.

Claims for children: are first sent to the insurance company of the parent or guardian whose birthday falls earliest in the calendar year.

Yes, provided they are in full time attendance at a recognized School, College, or University up to age 25, or are handicapped.

All Group Insurance coverage ceases on the date you terminate your employment.

If your employer group coverage terminates you are eligible to continue health and dental coverage on an individual basis. You must apply within 60 days after the date your group benefits have been terminated.

On termination of your group life insurance prior to age 65, you may obtain an individual policy with Co-op without providing evidence of good health on the Ordinary Life Plan, Limited Payment Life, Term to Age 65, or One Year Term Plan (non-renewable) at the Co-op regular rates.

For more information on group benefit plan conversion, contact your Group Plan Administrator.