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Provincial Telehealth Resources: An Interactive Map of Canada
By: Benefits by Design | Tuesday September 17, 2024
Technology has come a long way. Consider how the advent of artificial intelligence (AI), automation, fitness wearable devices, and personalization will continue to affect industries.
The health insurance landscape in Canada is not immune to changes. Digital health technologies are poised to increase access to care, relieve stress on the Canadian healthcare system, reduce wait times, and more!
What is Telehealth?
Telehealth generally refers to technology that allows the remote delivery of healthcare services. Through a mobile device or a desktop computer, an individual can access healthcare services. For example, these services may include doctors, counselling, physiotherapy, and more.
Provincial Health and Telehealth Resources
Some of the telehealth resources available to Canadians vary by province – but don’t worry! We’ve compiled a list of provincial resources and packed them all up in this neat, interactive map. To view the resources available in your province, simply hover over one of your province of residence and click to visit the appropriate resource.
Other telehealth and telemedicine services are available Canada-wide for a fee, and we have chosen not to include those services. This map is up to date as of September 17, 2024.
Provincial Telehealth Resources
There is more than one telehealth resource per province, so we’ve listed them by Province below:
Alberta (AB)
Alberta Health Services
Alberta Health Services uses technology solutions for clinical, educational, and administrative services, providing a patient-focused, quality health service that is accessible and sustainable.
MyHealth Alberta
MyHealth Alberta was created by the Government of Alberta and Alberta Health Services to have a place for health information that they can trust. Healthcare experts across the province make sure the information is correct, up to date, and written for Albertans.
Maple
Maple provides access to Canadian-licensed General Practitioners, nurses, and specialists. Available via phone or video chat 24 hours a day, 7 days a week in both official languages. Receive care within ten minutes, including prescriptions and lab requisition forms.
Tia Health
Tia Health connects Canadian physicians and other providers to Canadians. Much like an in-person visit, the doctor is responsible for understanding your case, medical history, and determining appropriate treatment. If unable to help, they will recommend an in-person visit to a clinic or hospital.
Tia Health is available for free in British Columbia, Alberta, and Ontario with a valid health card.
British Columbia (BC)
BC E-Health
BC’s E-Health program is about using information technology to provide the best patient care possible. eHealth brings faster, safer, better healthcare to British Columbians by giving authorized health professionals electronic access to secure, complete patient health records when and where they deliver care.
CloudMD
With CloudMD, you get virtual care from a licensed Canadian doctor on your phone, tablet or computer. CloudMD works with a national network of Canadian licensed physicians to provide patients with an affordable way to get the care they need.
CloudMD is available for free in British Columbia and Ontario.
Maple
Maple provides access to Canadian-licensed General Practitioners, nurses, and specialists. Available via phone or video chat 24 hours a day, 7 days a week in both official languages. Receive care within ten minutes, including prescriptions and lab requisition forms.
Tia Health
Tia Health connects Canadian physicians and other providers to Canadians. Much like an in-person visit, the doctor is responsible for understanding your case, medical history, and determining appropriate treatment. If unable to help, they will advise an in-person visit to a clinic or hospital.
Tia Health is available for free in British Columbia, Alberta, and Ontario with a valid health card.
Vivacare
Vivacare provides virtual appointments with doctors and then follow-up visits in-person as needed. With 9 clinic locations and 4 pharmacies in BC, Vivacare offers more than 8 medical services, including telehealth.
Walk In
Walk In is available in BC only, and offers virtual practitioner visits via phone, tablet, or computer. Their services are free for those with MSP, and they provide a range of options from prescriptions, requisition forms, and more!
Manitoba (MB)
Health Links
Health Links is available to all Manitobans, operating 24 hours a day, 7 days a week with a team of registered nurses. Service is provided in both French and English, with nurses following assessment guidelines to triage health issues.
MB Telehealth
MBTelehealth provides Manitobans with access to health services through the use of technologies, to overcome the barriers of distance, time, and expense.
Newfoundland (NFL)
Provincial Sites and Facilities
An interactive map depicting which sites/facilities offer telehealth appointments with providers across Newfoundland. Sites with red stars indicate virtual care services are available.
Telehealth Newfoundland 811
Telehealth Newfoundland 811 connects you with a registered nurse to discuss any medical issues or concerns you might have.
New Brunswick (NB)
Tele-Care
Tele-Care is a free, bilingual and confidential telephone service. Registered Nurses provide telephone triage and information for non-urgent health concerns to enable callers to make informed health decisions 24 hours a day, 7 days a week.
Northwest Territories (NWT)
NWT Virtual Care
NWT Virtual Care provides free telehealth services to all residents of the Northwest Territories, who can access care via their phone, telemerge, or Zoom for Healthcare.
Nova Scotia (NS)
Nova Scotia Health
Nova Scotia Health uses audio/video technology to connect patients with primary care doctors, nurses, and mental health and addictions specialists and resources. Free for Nova Scotians with a valid health card number.
Tele-Care 811
Tele-Care is a free, bilingual and confidential telephone service. Registered Nurses provide telephone triage and information for non-urgent health concerns to enable callers to make informed health decisions 24 hours a day, 7 days a week.
Nunavut (NU)
Nunavut Telehealth
Nunavut Telehealth provides Nunavummiuts with access to telehealth services to connect with other community health care facilities within Nunavut and with other jurisdictions such as Northwest Territory, Alberta, Manitoba and Ontario.
Ontario (ON)
CloudMD
With CloudMD, you get virtual care from a licensed Canadian doctor on your phone, tablet or computer. CloudMD works with a national network of Canadian licensed physicians to provide patients with an affordable way to get the care they need.
CloudMD is available for free in British Columbia and Ontario.
CoverHealth
CoverHealth takes a modern approach to telemedicine. They’re open 7 days a week with a variety of providers to meet your healthcare needs.
OTN
OTN is part of Ontario’s publicly funded healthcare system, providing virtual care to all. They are not a healthcare provider can cannot provide medical advice or treatments to patients, but remain an excellent resource for information gathering and asking questions.
Telehealth Ontario
Telehealth Ontario is a free, confidential service for health advice and information. A Registered Nurse will take your call 24 hours a day, 7 days a week. After a brief intake, the nurse will direct you to the most appropriate level of care.
Tia Health
Tia Health connects Canadian physicians and other providers to Canadians. Much like an in-person visit, the doctor is responsible for understanding your case, medical history, and determining appropriate treatment. If unable to help, they will advise an in-person visit to a clinic or hospital.
Tia Health is available for free in British Columbia, Alberta, and Ontario with a valid health card.
Prince Edward Island (PEI)
Virtual Health Care for Islanders without a Family Doctor
The Virtual Health Care for Islanders without a Family Doctor program uses Maple to connect Islanders without a primary care provider to a doctor via telephone or video for free.
Telehealth PEI 811
Through Telehealth PEI 811, a registered nurse is available 24 hours a day to answer your health questions over the phone and will help you determine whether you require emergency or non-urgent medical attention, provide current, reliable information related to your health issue; and offer helpful guidance about health services available in the province.
Quebec (QC)
CliniqueGO
CliniqueGo is available throughout Quebec and can quickly provide you with medical advice from the comfort of your own home.
Info-Sante 811
Info-Sante 811 is a free and confidential telephone consultation service that promptly puts you in contact with a nurse in case of a non-urgent health issue.
Saskatchewan (SK)
eHealth Saskatchewan
eHealth Saskatchewan links patients to both specialized and general healthcare providers from across the province using highly secure video conferencing technologies.
Lumeca
Lumeca is a virtual health consultation tool that connects Saskatchewan Health Card Holders to Saskatchewan Physicians for free. You’ll be assigned a doctor or nurse who will assist you.
Yukon Territory (YT)
doxy.me
The doxy.me platform provides free virtual doctor’s appointments to Yukoners via their phone, tablet, or computer.
yukon hospitals telehealth
“Telehealth uses videoconferencing technology to provide healthcare services and education to clients and health care professionals in their own community. The service is free and available in all Yukon communities, linking patients with clinicians at a distance through a secure network.”
